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I would like to say a big thank you for the flowers that you sent out to my wife Yvonne, they were beautiful and really cheered her up. Your professionalism, willingness and kindness in resolving a previously unhappy customer are a credit to yourself and the business you run.
I believe we only see how good a business is when they are faced with an unhappy customer or an issue and in the way they deal with this situation. Although this was outside your control, your prompt response and your willingness to help and resolve it was 1st class.
I will certainly be buying my flowers from Bridgets Flowers in the near future and will be recommending your services to my friends and family.
Outstanding service and a genuine lovely lady.
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